Terms and Condition
Fitanol – Terms & Conditions
Last Updated: 27/03/2026
Welcome to Fitanol. By accessing our website and purchasing our products or services, including the Reco breathing trainer and associated digital recovery programs, you agree to the following Terms and Conditions.
1. General Overview
Fitanol provides:
- Physical products (e.g., Reco breathing trainer)
- Digital products (e.g., 7-Day Recovery Reset, 30-Day Recovery Program)
- Access to a members-only portal with guided content
By using our website or purchasing from us, you agree to comply with these Terms.
2. Health & Medical Disclaimer
Our products and programs are intended for general wellness, breathing training, and recovery support only.
They are not intended to diagnose, treat, cure, or prevent any medical condition.
By using our products, you agree that:
- You do so at your own risk
- You will seek medical advice if you have pre-existing conditions
- You will stop use immediately if you experience discomfort, dizziness, or adverse effects
Fitanol is not liable for any injury or health complications arising from the use or misuse of our products or programs.
3. Product Use Responsibility
You agree to:
- Use the product as intended and instructed
- Maintain proper hygiene and care
- Avoid misuse, modification, or improper handling
Fitanol is not responsible for damage or harm caused by incorrect use or negligence.
4. Digital Products & Program Access
When purchasing a digital product:
- You receive personal, non-transferable access
- Content must not be shared, copied, or redistributed
- Access may be revoked if misuse is detected
Results from programs will vary. We do not guarantee specific outcomes.
All digital product sales are final and non-refundable once access is granted.
5. Orders & Fulfilment
All orders are processed after successful payment.
Fitanol aims to dispatch orders promptly, typically within a short handling period after purchase. Once dispatched, orders are handled by third-party shipping providers.
Delivery timeframes are estimates only and may vary depending on external factors.
6. Shipping
Shipping is fulfilled via third-party postal services.
By placing an order, you agree that:
- Delivery timelines are approximate and not guaranteed
- Delays may occur due to factors outside our control
Fitanol is not responsible for delays once the parcel has been handed to the shipping provider. However, we will assist in resolving issues where possible.
7. Returns & Refunds
Physical Products (30-Day Return Policy)
We offer a 30-day return period from the date of purchase.
To be eligible for a return:
- The item must be unused and in original condition
- The item must be returned in its original packaging
- Proof of purchase must be provided
Returns that do not meet these conditions may be refused.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Non-Returnable Situations
Returns and refunds will not be accepted for:
- Used or damaged items (unless faulty)
- Change of mind after use
- Improper use or handling
Digital Products
All digital products are non-refundable once access has been granted.
Refund Processing
Once your return is received and inspected:
- You will be notified of the outcome
- Approved refunds will be issued to the original payment method
Faulty or Damaged Items
If your item arrives faulty or damaged:
- Contact us within 7 days of delivery
- Provide photo or video evidence
We will arrange a replacement or refund where appropriate.
8. Limitation of Liability
To the fullest extent permitted by law, Fitanol shall not be liable for:
- Indirect or consequential losses
- Loss of profits, data, or business opportunities
- Injuries resulting from misuse of products
Liability is limited to the purchase price of the product.
9. Intellectual Property
All content, including:
- Program materials
- Audio content
- Branding and visuals
Is owned by Fitanol and may not be copied, reproduced, or distributed without permission.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Australian Consumer Law
Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.
You may be entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
12. Changes to Terms
Fitanol reserves the right to update these Terms at any time. Continued use of our website or products indicates acceptance of any changes.
13. Contact
For support or enquiries, contact:
📧 hello@fitanol.com.au