Privacy Policy


Fitanol – Privacy Policy



Last Updated: 27/03/2026


Fitanol (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products and services.





1. Information We Collect



We may collect the following types of personal information:



Personal Details



  • Name
  • Email address
  • Phone number
  • Billing and shipping address




Order Information



  • Products purchased
  • Payment details (processed securely via third-party providers)




Technical & Usage Data



  • IP address
  • Device type
  • Browser information
  • Pages visited and time spent on our site




Marketing & Communication Data



  • Email subscriptions
  • Responses to promotions or campaigns






2. How We Collect Information



We collect information when you:


  • Place an order
  • Create an account or access our programs
  • Subscribe to emails or marketing
  • Interact with our website (via cookies and tracking technologies)






3. How We Use Your Information



We use your information to:


  • Process and fulfil your orders
  • Provide access to digital products and programs
  • Communicate with you regarding your orders or support enquiries
  • Send marketing emails and promotional offers (if you opt in)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or misuse






4. Sharing Your Information



We may share your information with trusted third parties, including:


  • Payment processors (e.g., secure payment gateways)
  • Shipping providers (e.g., postal and logistics services)
  • E-commerce platform providers (e.g., Shopify)
  • Marketing and analytics services (e.g., Meta, TikTok, Google)



These third parties only receive the information necessary to perform their services.


We do not sell your personal information.





5. Cookies & Tracking Technologies



We use cookies and similar technologies to:


  • Improve website functionality
  • Analyse traffic and user behaviour
  • Deliver relevant advertisements



You can disable cookies through your browser settings, but some features of the site may not function properly.





6. Marketing Communications



If you opt in, we may send you:


  • Promotional emails
  • Product updates
  • Special offers



You can unsubscribe at any time by:


  • Clicking the “unsubscribe” link in emails
  • Contacting us directly






7. Data Security



We take reasonable steps to protect your personal information from:


  • Misuse
  • Loss
  • Unauthorised access or disclosure



However, no method of transmission over the internet is 100% secure.





8. Access & Correction of Information



You have the right to:


  • Access the personal information we hold about you
  • Request corrections if your information is inaccurate



To do so, contact us using the details below.





9. Australian Privacy Law



This Privacy Policy is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).





10. Third-Party Links



Our website may contain links to third-party websites. We are not responsible for their privacy practices.





11. Changes to This Policy



We may update this Privacy Policy from time to time. Changes will be effective once posted on this page.





12. Contact Us



If you have any questions about this Privacy Policy or your data, contact us at:


📧 hello@fitanol.com.au